Customer Service

ANJIN FOOD Machinery is a professional enterprise that develops designs and produces deep-processing machinery for Pastry, fried food, Vegetables, nuts, etc

Project Design
Provide on-site exploration and design workshops according to customer requirements. Design the best process flow for customers, saving time, effort, cost, and high efficiency.

Our company aims to provide meticulous and full service to our customers, helping customers to solve problems that might happen while using our machine. We keep improving our service system and try our best to satisfy customers. Any questions, Pls feel free to contact us! Our service is embodied in sales service, pre-sale, and after-sale service.

►Pre-sale service: our company provides enough information to customers about our machine, letting the customer have a better understanding of our product or service.

►Sales Service: Through communication, provide customers with suitable suggestions, so that customers could make the right choice. Provide the customer with some technical data, and satisfy your special design about the machine.

1. Technicians are responsible for the installation, commissioning, and training of technicians.
2. The formula research department gives free food recipes to customers and guides them to the finished products.

After-sale Service
One-year warranty, 24 hours of receiving technical consultation.

According to the demand of customers, we can provide associated technical guidance for the use or installation of the machine, and provide technical diagnosis to customers;

Deal with letters and visiting telephone of customers, solve their consultation. At the same time collect the opinions of consumers on product quality, and improve in time accordingly.

Purchase information
Due to the uncertainty of product models, materials, specifications, and customer requirements, the website prices are all virtual. The specific actual price needs to be determined by the customer after telephone communication with the relevant personnel of our company. The relevant personnel will design the scheme according to the customer’s requirements and determine the final price.

ANJIN FOOD machinery is deeply trusted and praised by our customers. Same price over quality, same quality over service.ANJIN is pioneering innovation, forging ahead with determination, constantly surpassing itself, and vows to create a food processing machinery brand.